Frequently Asked Questions (FAQ) Style Guy’s Closett

Below are some commonly asked questions to assist you.

1. About Style Guy’s Closett

Q: What is Style Guy’s Closett?

A: Style Guy’s Closett is an online thrift store offering a curated selection of stylish and sustainable fashion pieces.

Q: Do you have a physical store?

A: No, we operate exclusively online.

Q: What payment methods do you accept?

A: We accept cash on delivery as well as bank transfers

Q: How can I use the discount code?

A: Enter the code WELCOMEBACK10 at checkout to receive 10% off your first order.

Q: Where do you ship to?

A: We currently offer shipping within Trinidad and Tobago

Q: How much is shipping?

A: Shipping costs vary based on your location and order size. The final shipping cost will be calculated at checkout.

Q: How long does shipping take?

A: Orders are processed within 1 business day and delivered within 1-2 business days, depending on your location.

Q: Can I track my order?

A: Yes, once your order is shipped, you will receive a tracking number via sms/email.

Q: Do you accept returns?

A: Due to the nature of thrifted items, we only accept returns if an item was incorrectly listed (e.g., wrong size or description).

Q: What if my item arrives damaged?

A: If you receive a damaged item, please contact us within 48 hours of delivery with photos of the issue.

Q: Do you offer refunds?

A: Refunds are only issued in cases where an item was misrepresented in the listing. Otherwise, all sales are final.

Q: Do you accept clothing for resale?

A: Yes, we offer a consignment platform for individuals interested in selling their items through our store.

Q: How can I access the consignment portal?

A: You can access our consignment portal here .

Q: Where can I find more information about consignment?

A: Please refer to our Consignment FAQ for detailed information.

Q: How can I contact you?

A: You can reach us via our contact page or email us at [insert email].

Q: Where can I stay updated on new arrivals and promotions?

A: Follow us on Facebook, Instagram, and TikTok for updates and exclusive offers.

If you have any other questions, feel free to reach out to us through our contact page.